Questions & Answers

Here are some

Frequently Asked Questions

1. What types of products do you offer?
We offer a wide range of mobile phones, accessories, and gadgets, including chargers, headphones, cases, and screen protectors.

2. Do you sell original products?
Yes, all our products are 100% genuine and sourced from authorized distributors.

3. How can I place an order?
Simply browse our website, add your desired items to the cart, and proceed to checkout. You can also contact us directly for assistance.

4. What payment methods do you accept?
We accept the following payment methods:

  • Cash on Delivery (COD)
  • Bank transfers
  • Digital wallets (JazzCash, EasyPaisa, etc.)

5. Do you offer nationwide delivery?
Yes, we deliver to all cities across Pakistan.

6. How long will it take to receive my order?
Delivery times are as follows:

  • Local deliveries: 3-5 business days.
  • International deliveries: 7-14 business days.

7. Can I track my order?
Yes, once your order is shipped, you will receive a tracking number to monitor its status.

8. What is your return policy?
You can return products within 7 days of delivery, provided they are unused, in their original packaging, and meet our return policy criteria. For more details, visit our Return and Refund Policy.

9. What should I do if I receive a defective or wrong item?
Please contact us within 48 hours of receiving the item. Provide your order details and photos of the product. We’ll resolve the issue promptly.

10. Do you offer warranty on your products?
Yes, most of our products come with a manufacturer’s warranty. The duration and terms depend on the specific product.

11. Can I cancel my order?
Orders can be canceled before they are shipped. Contact our support team immediately if you wish to cancel your order.

12. How do I contact customer support?
You can reach us via:

13. Do you offer discounts or promotions?
Yes, we frequently run special promotions and discounts. Subscribe to our newsletter or follow us on social media to stay updated.

14. Do you sell internationally?
Currently, we primarily serve customers in Pakistan. For international orders, please contact us to confirm availability.